Category Archives: Utility Assistance

The disconnection ban for electricity and natural gas starts today – November 15th. Here’s what you need to know.

The Winter Disconnection Ban starts today and runs until April 30th, 2022. Here are 5 important things that residential customers should know about the ban: Electricity and gas distributors are banned from disconnecting residential customers for non-payment from November 15 to April 30. Electricity and gas distributors have until December

Struggling with high energy costs? You may qualify for energy saving upgrades. Learn more here.

Struggling with high energy bills? You may qualify for energy saving upgrades under our United Way Energy Assistance Pilot Project / Energy Affordability Program. Our Pilot Project can help guide you to energy saving programs and supports. We can also provide you with specialized service based on your needs and

#FinancialFridays: As temperatures begin their descent downwards, natural gas rates are on the rise. Are you prepared?

As temperatures begin their descent downwards, Natural Gas rates are on the rise effective October 1st, 2020. Enbridge Gas has received approval from the Ontario Energy Board for changes in the rates customers pay for natural gas. A typical residential customer will see a bill increase of about $7 to