The United Way is seeking to add an additional fundraiser to its fundraising team!

Job Description – Donor Experience Specialist 2018

 

JOB DESCRIPTION

Donor Experience Specialist

Work Location:         380 9^th Street East Owen Sound ON N4K 1P1

 

Primary function

The Donor Experience Specialist is instrumental in inspiring our community to support United Way through strategic, meaningful events, volunteer experiences and engagement opportunities. Working in co-operation with the Development, Communications, and Community Impact teams, this cross-functional position manages a portfolio of fundraising programs and events designed to engage, inspire and mobilize volunteers/donors to action.

 

Responsibilities and Activities

• Strategically builds and maintains volunteer/donor relationships to develop affinity to United Way and its mission
• Develops and manages meaningful events and experiences
• Supports partnerships that have similar goals for volunteer and community engagement
• Contributes to learning, research and evaluation initiatives
• Supports all United Way business units to strengthen organizational capacity to achieve greater community impact
• Creates, maintains and responds on all social media platforms

 

Specific Responsibilities

 

Strategically builds and maintains volunteer/donor relationships to develop affinity to United Way and its mission

• Recruits, trains and engages volunteers/donors to create community impact in an identified area(s)
• Establishes regular communication with past and current volunteers to ensure information sharing and engagement
• Uses innovative strategies to engage volunteers in social issues in our community

Develop and manage meaningful events

• Manage the development, implementation, monitoring and evaluation of all activities related to select special events
• Manage event budgets including actual and forecasted
• Develop, prepare and deliver sponsorship proposals and reports for our corporate partners
• Assist in the identification, design and implementation of new fundraising opportunities to increase revenue for new initiatives
• Represent the organization at special events and public speaking engagements

Supports partnerships that have shared outcomes for volunteer and community engagement

• Leads, links and leverages through involvement in strategic community initiatives
• Facilitates conversations with funded agencies to build their capacity around community impact
• Convenes community partners to ensure transparency of United Way
• Collaborates and participates in initiatives involving multiple stakeholders

Contributes to learning, research and evaluation initiatives

• Establishes and implements outcome evaluation to measure the impact of programs and activities
• Monitors, review and provides recommendations regarding programs and activities
• Identifies best practices through research to inform program and collaborative work
• Participates in the creation and implementation of strategic plans and departmental plans

Supports all United Way business units to strengthen organizational capacity to achieve greater community impact

• Provides advice, expertise, and support to other units regarding assigned agencies, community initiatives and strategies, and special projects
• Assists Development team to design products for donors
• Provide content for donor engagement materials and events to Communications team
• Works closely with team members to implement innovative events and engagement strategies for volunteers

Education and Experience

• University degree or college diploma or equivalent combination of education and experience in related field is an asset
• Minimum three years related experience
• Proven experience and skill in building relationships in the community and with multiple stakeholders
• Ability to work effectively as part of a team and independently
• Proven experience working with volunteers
• Proven event management experience
• Strong oral and written communication skills
• Ability to adapt and find creative solutions in a changing work environment with multiple deadlines and pressures
• Proven ability to work collaboratively with multiple stakeholders groups from different sectors and different cultural contexts
• Strong oral and written communication skills
• Advanced knowledge of Microsoft Office programs; adept social media user
• Knowledge of content related to communities, populations, and issues specific to assigned portfolio(s)
• Must be in possession of a valid Ontario driver’s license and access to a motor vehicle

Apply in person at the United Way of Bruce Grey 380 9^th Street East Owen Sound, office Monday to Friday 8:30 am to 4:00 pm.  By email execdir@unitedwaybg.com

Posting closes July 27^th 2018