The Ontario Energy Board (OEB) has announced that they will be implementing the process that will enable customers to opt out of Time-Of-Use (TOU) pricing if they choose.

The government stated back in June that it intends to introduce customer choice for consumers on the Regulated Price Plan (RPP) who pay TOU of prices. This initiative would allow RPP TOU customers to opt out of TOU pricing in favour of tiered prices starting November 1,2020.

Please stay tuned for more updates on this matter.

For more information, please visit:
https://www.oeb.ca/industry/policy-initiatives-and-consultations/implementing-process-enabling-customers-opt-out-time

To contact the Ontario Energy Board, call 1-877-632-2727 or email them at ConsumerRelations@oeb.ca